WARRANTIES
Any possibly faulty materials or defects in workmanship will be rectified by the manufacturer during their warranty period following purchase. After this time servicing costs may be charged.
Warranty periods from date of purchase are as follows:
- Diplomat - 5 years
- El Casco - Lifetime
- Fisher Space Pen - Lifetime
- Narwhal - 1 year
- Platinum - 1 year
- Retro 51 - 1 year
The warranty applies to any manufacturers defect, but not to loss, theft, accident, normal wear and tear, wilful damage, damage due to improper use or unauthorized third parties as well as the use of other accessories not manufactured or recommended (e.g. ink cartridges, converters, refills, mechanics, components, etc.). The following are also excluded from the guarantee: consequences of aging, damage to surfaces caused by creams, perfumes, shampoos, household and industrial cleaning agents, chemicals, etc. as well as skin perspiration.
PEN REPAIRS
If your product is in need of repair, please Contact Us and we will assist you.